Delivery costs shall be paid by you and are indicated in your cart when you check out. There are no delivery costs for purchases over $135. There will be a $5 AUD delivery cost for purchases under $135. Orders are processed for delivery on working da

Delivery costs shall be paid by you and are indicated in your cart when you check out. There are no delivery costs for purchases over $135. There will be a $5 AUD delivery cost for purchases under $135.&#xA0;Orders are processed for delivery on working days only (Monday through Friday, excluding public holidays.) Orders placed on Saturday and Sunday will be processed the following work day. We are unable to process orders to a P.O Box. Below are the shipping timeframes:Standard Shipping 3-5 Business days.Express Shipping within Australia Via Auspost is 1-3 Business days.&#xA0;*Please note, express shipping applies only to the transit time after your order has been dispatched. Standard processing times still apply to all orders before they are shipped.We will deliver your products to the delivery address in accordance with the delivery option selected by you during the order process. If the order has already been processed, we may not be able to fulfil your request.During peak sale periods, shipping times may be longer than usual. Please expect a delay during this time. We appreciate your patience and understanding!<style type="text/css" id="isPasted">
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue'}
</style>WHO IS ELIJAH does not accept any liability whatsoever for delayed delivery caused by an third party. If you have not received your order within 21 days, please email us at info@whoiselijah.com.auWe may leave the products at your premises. Risk in the products will pass to you as soon as they are delivered to the delivery address provided in your order.We will take reasonable care to deliver to the address given. However, we will not be liable for non-delivery or mis-delivery as a result of your incorrect data entry.Order places within Australia&#xA0;are dispatched from Sydney.

Delivery Rules and Restrictions

If you are unable to locate your order and your tracking is showing delivered please first check:. If you cannot locate your parcel, please reach out to our Customer Care Team at info@whoiselijah.com.au.

If you are unable to locate your order and your tracking is showing delivered please first check:<ul><li style="font-size: 16px;">Letterbox</li><li style="font-size: 16px;">Front door area (including under door mats, in pots etc)</li><li style="font-size: 16px;">People within the household</li><li style="font-size: 16px;">Neighbours</li><li style="font-size: 16px;">Building management</li></ul>If you cannot locate your parcel, please reach out to our Customer Care Team at <a href="mailto:info@whoiselijah.com.su"></a><a href="mailto:info@whoiselijsh.com.au">info@whoiselijah.com.au</a>

My tracking says delivered but I haven't received my order?

WHO IS ELIJAH

Delivery & Shipping

Return policy

Return Policy

Gift With Purchase

General discount code information

My discount code isn't valid?

My discount code isn't applying?

Promotions

What payment options are available?

Can I pay cash, cheque or direct deposit?

Can I change my payment method?

My payment method isn't processing?

Can I use more than one payment method?

My debit/credit card isn't processing?

Payments

How long do gift cards last?

When will I receive my gift card?

Can I apply multiple gift cards at checkout?

How do I use my Gift Card?

Gift Cards

My WHO IS ELIJAH app isn't working

How do I get the App?

WHO IS ELIJAH App

Where can I find WHO IS ELIJAH in store?

Stockists

I received the wrong item

I ordered the wrong item

Allergic reaction

Damaged or Faulty Items

Pre Order

Orders